Privacy Policy

Effective Date:1/1/25

Welcome to osiidx.com (the “Website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website.

1. Information We Collect

We may collect the following types of information:

1.1 Personal InformationName

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

1.2 Non-Personal Information

  • Browser type and version
  • Operating system
  • IP address
  • Cookies and usage data

1.3 Payment Information

When making a purchase, your payment information is processed securely through a third-party provider. We do not store your payment details.

2. How We Use Your Information

We may use the information collected in the following ways:

  • To provide and maintain our services
  • To process transactions and send order confirmations
  • To respond to customer service requests
  • To send periodic promotional emails
  • To improve our Website’s functionality and user experience

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Third-party service providers to assist with operations (e.g., payment processors, analytics tools)
  • Legal authorities, if required by law or to protect our rights

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies may collect data such as:

  • User preferences
  • Session activity

You can manage or disable cookies in your browser settings.

5. Data Security

We implement a variety of security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and correct your data
  • Request deletion of your data
  • Opt-out of marketing communications

For any requests, please contact us at:
 Email:support@osiidx.com
 Phone: 866-674-1999
 Business Hours: 9:00 AM – 4:00 PM Central Time, Monday through Friday

7. GDPR and CCPA Compliance

OSI IDX is committed to complying with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

  • GDPR: If you are a resident of the European Union, you have the right to access, rectify, delete, or restrict the processing of your personal data.
  • CCPA: If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt-out of the sale of your information.
    For more information about your data rights, contact us at support@osiidx.com.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

9. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
 Email: support@osiidx.com
 Phone: 866-674-1999
 Business Hours: 9:00 AM – 4:00 PM Central Time, Monday through Friday

This Privacy Policy is intended to comply with applicable laws, including GDPR and CCPA.

End of Policy